Some exceptions apply. Contact us for details.

• Non-electric items: Return within 30 days of delivery including fans and radiators.
• Electric items: Return within 60 days of delivery.
• Items must be new, unused, and include original packaging.
• Customer is responsible for return shipping. We recommend insuring the package for its value.
• Any damaged item being returned to us will not be accepted and it will be the customer’s responsibility to file a claim with their shipper.
• 15% restocking fee applies and may be higher for select special-order items.
• Original shipping costs are non-refundable.

Always contact us first for specific instructions.

Send Returns To

Hot Car Accessories
Attn: Returns
13721 Linden Drive
Spring Hill, FL 34609

Include a copy of your invoice and a note inside the box indicating the reason for the return.
Indicate whether you want a refund or an exchange.

For exchanges, specify the replacement item. Any price difference will be charged or credited before shipping.

If a refund is issued, original shipping cost is not refundable and will be deducted.

• Custom-made items.
• Painted items.
• Gift certificates.
• Items not in new and unused condition.
• Stainless steel items must retain protective blue film that has not been disturbed.
• Car Covers, Seat Covers, and Car Mats.
• Any special-order products.
• Used products are generally sold as is and are subject to approval.

Open box and inspect item(s) immediately.
Report any damage within 3 business days upon receipt of the item(s),
otherwise it becomes the responsibility of the customer.

Keep all packaging and provide photos of the box and the item.

We’ll provide instructions for a replacement or a refund.

• Customer initially pays for return shipping.
• Items will be inspected for defects, improper installation, or misuse.
• Valid warranty claims will receive a replacement at no cost
  (one time only) within the valid warranty timeline.
• If Hot Car Accessories Inc. determines that the item is not covered under the warranty,
  the item will be returned at customer’s expense.

Once we receive and inspect your return, we will let you know if your refund is approved.

Labor or any other costs are not covered.
Only the price paid for the item is refundable.

If approved, allow 7–10 business days for the refund to appear
on your original payment method.

• Orders can be canceled by contacting us for a full refund before shipment;
  special-order items may not be eligible.
• Orders over $700 will require a signature upon delivery.
• Shipping times vary—contact us if your order hasn’t arrived within 3 weeks.

Contact us with any order issues so we can resolve them quickly.
This includes the shipment address, phone number, email or part issues.
Carefully check your receipt for errors.

Prices may change; we will notify you before processing your order with any changes.

Include your name, phone, and email in the box with all returns or service requests
for prompt assistance.

Every order will receive an email with their Sales Receipt.
If you have not received it, please call.