LIMITED
WARRANTY
This PCM
(power train control module) or TCM (transmission Control module) which
from herein referred to
as "PCM/TCM" has a 120 day limited warranty from the day we shipped it
to you.
Warranty is enforced by Hot Car Accessories, inc. (hereby referred to as
"HCA") at it's sole judgment.
This PCM/TCM is delivered to you - inspected and
tested to be in good working order.
For problems
that occur and are covered under this warranty HCA will repair, reset or
replace your PCM/TCM we provided you under the warranty conditions
within the warranty time period. If a PCM/TCM is not available
then a prorated refund will be issued.
Covered under this warranty:
► Circuit chips on the circuit board and solder connections that fail do
to wear out - under normal driving conditions with car or truck engine,
engine components and electrical system functioning properly as
determined by HCA.
NOT Covered:
► Circuit chip failures due to power surges from car or truck engine,
engine components or electrical system, or outside sources. This
will be determined on the test bench and interior inspection of PCM/TCM
by HCA or its authorized labs.
► Disconnecting the battery and reconnecting improperly.
► Using your vehicle's battery to provide power to an outside source
such as jumping another vehicle.
► Cracked or broken PCM/TCM's due to installation or removal.
► Improper installation or removal of PCM/TCM
► If stickers installed from HCA or it's labs are removed from the
PCM/TCM.
If you have
problems with your PCM/TCM within the warranty period:
1. First call us for a return authorization number and the correct
return address at 352 688 8160 M-F.
2. Send it to HCA with the Return authorization number printed on
the outside of the box to the address we will provide. You must
include your name, address, phone number and email as well as a detailed
description of the problem(s) you are experiencing. You are
responsible for ensuring that it arrives undamaged to HCA as well as
packing it properly and insuring it for it's value.
3. HCA will either repair, reset or replace the PCM/TCM. If
no PCM/TCM's are available a prorated refund will be issued.
4. If upon inspection HCA determines there is in working order and
no faults are found you are responsible for the cost of return shipping
back to you. If a fault is found covered under the warranty return
shipping is free within the USA and Canada. Other locations will
need to pay for return shipping.
Termination
of Warranty:
If HCA rebuilds your PCM/TCM or provides you with another PCM/TCM and
problems persist - this indicates clearly that there is another
mechanical or electrical issue affecting the PCM/TCM and this will
terminate the warranty.
If the PCM/TCM has been opened, unsealed or tampered with, or missing
parts as determined by HCA.
If the
PCM/TCM shows signs of burns or outside damage.
HCA is not liable for
any monetary amount more than the price paid to HCA for this service.
Once this PCM/TCM is accepted by the customer or his or her installer or
is installed by anyone in any car you acknowledge that HCA has the sole
authority to determine whether PCM/TCM issues fall under this limited
warranty.
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