LIMITED
WARRANTY for PCM Repair Service
This repair
on your PCM
(power train control module) or TCM (transmission control module) herein
referred to
as "PCM/TCM" has a 180 day limited warranty from the day we shipped it
to you.
Warranty is enforced by Hot Car Accessories, inc. (hereby referred to as
"HCA") at it's sole judgment.
This PCM/TCM is delivered to you - inspected and
tested to be in good working order.
For problems
that occur and are covered under this warranty HCA will repair your
PCM/TCM under the warranty conditions within the warranty time period.
Covered under this warranty:
► Repairs that HCA made to the PCM/TCM
NOT Covered:
► Circuit chip failures due to power surges from car or truck engine,
engine components or electrical system, or outside sources. This
will be determined on the test bench and interior inspection of PCM/TCM
by HCA or its authorized labs.
► Disconnecting the battery and reconnecting improperly.
► Using your vehicle's battery to provide power to an outside source
such as jumping another vehicle.
► Cracked or broken PCM/TCM's due to installation or removal.
► Improper installation or removal of PCM/TCM
► If stickers installed from HCA or it's labs are removed from the
PCM/TCM.
If you have
problems with your PCM/TCM covered under the warranty and within the warranty period:
1. First call us for a return authorization number and the correct
return address at 352 688 8160 M-F.
2. Send it to HCA with the Return authorization number printed on
the outside of the box to the address we will provide. You must
include your name, address, phone number and email as well as a detailed
description of the problem(s) you are experiencing. You are
responsible for ensuring that it arrives undamaged to HCA as well as
packing it properly and insuring it for it's value.
3. HCA will repair the PCM/TCM.
4. If upon inspection HCA determines there is in working order and
no faults are found you are responsible for the cost of return shipping
back to you. If a fault is found covered under the warranty return
shipping is free within the USA and Canada. Other locations will
need to pay for return shipping.
Termination
of Warranty:
If HCA repair your PCM/TCM and
problems persist - this indicates clearly that there is another
mechanical or electrical issue affecting the PCM/TCM and this will
terminate the warranty.
If the PCM/TCM has been opened, unsealed or tampered with, or missing
parts as determined by HCA.
If the
PCM/TCM shows signs of burns or outside damage.
HCA is not liable for any monetary amount more than the price paid to
HCA for this service.
Once this
PCM/TCM is accepted by the customer or his or her installer or
is installed by anyone in any car you acknowledge that HCA has the sole
authority to determine whether
PCM/TCM issues fall under this limited
warranty.
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